Technical manual writing

Turning how-to guides in to wow-to guides (groan)

Technical manual writer

Manuals are marketing

Everything your customer reads from your organisation affects how they perceive you. Working with me ensures that your technical manuals are informative and engaging – delighting your customers.

The process

How it works

If you’ve got existing manuals that need updating, I’ll start by reading those. I can usually make recommendations to improve readability straight away.

If you’re starting from scratch, then we’ll start by discussing the project with your lead engineer(s). From there, I’ll draft an outline, and then write the technical manual itself.

At every stage I’ll stay in close contact with your engineers to ensure the content is accurate – sometimes things can change fast!

FAQ

Yes, I write software manuals for B2B and B2C applications. If you’d like me to write a manual for your software (or update an existing one), a demo or access to the application is useful to help me produce the best result possible.

Absolutely! I can write hardware operation and integration manuals for a wide range of products. I can also update your existing manual, if it doesn’t read well or you have new features to add.

Yes! I have a separate page for documentation. Click here to visit it.

The specific cost of a manual depends on its length and complexity. As a VERY rough guide, I wrote a 9,500 word user manual for a messaging format (a highly technical subject involving coding snippets) that cost £1,500.

For an accurate quote, contact me and let me know about your project. We’ll take it from there.

The length of the project will depend on the complexity of the manual and my other work commitments at the time.

When you get in touch about your project, I will give you an estimated completion date. 

Happy technical manual customers

“Jon was very quick to pick up the technical knowledge required for the project, and asked many important questions (many of which we had not thought of), which helped to clarify things for external users. He even produced some diagrams which simplified some more challenging concepts, again starting from a position of not knowing much about the technical aspects of the project.”

Take the manual out of technical manual writing

I pride myself on being easy to work with as well as a highly competent writer. Click below to get in touch and get better technical manuals for your organisation.