Sarah and I had worked together on projects in the past, so she invited me to grapple with PointFuse’s technical proposition and produce some case studies. I’m pleased to say that my ability to quickly grasp the subject matter meant I was soon churning out copy that delighted both the technical experts in the business and Sarah in Marketing. Being present on customer calls also reduced the workload for PointFuse, and gave me all the insights I needed to put together awesome case studies.