It’s hard to find writers for complex niches. They either don’t get the technical detail right, or they get the technical detail but can’t write something that a human being would want to read. That was the challenge faced by Sarah, PointFuse’s Marketing Manager, as she tried to get PointFuse’s content marketing efforts off the ground. A particular pain point was case studies – they took a lot of effort to create, and none of the external copywriters she had tried seemed to be making things any easier.